Get the support you need

Technical issues, billing questions, or setup guidance. Our team provides personal support without automated responses or scripted answers.

Multiple ways to reach us

Choose how you want to connect

WhatsApp for quick questions. Phone for detailed guidance. Email for technical issues. Pick what works best for your situation.

WhatsApp Support

Best for quick questions

Message us directly in your language. Perfect for simple questions, license issues, or when you need a quick answer.

+31 (0)85 124 95 15

Available during business hours

Phone Support

Best for complex issues

Talk directly with our team in English or Dutch. Ideal for detailed troubleshooting, setup guidance, or when you need to walk through something step by step.

+31 (0)85 124 95 15

Office hours:

Monday to Friday, 9:00 AM to 5:00 PM CET

Closed on weekends

Email Support

Best for technical details

Send us your technical questions, error messages, or screenshots. Perfect when you need to share detailed information or logs.

support@bridgesync.io

We respond during business hours, Monday to Friday

Common questions answered

Most issues have simple solutions. Check if your question is answered here before reaching out.

How long does installation take?

Five minutes with our guided setup wizard. Just follow the steps and you're live.

Is my data secure?

Yes. Your data is encrypted in transit and at rest. We're hosted in the EU and fully GDPR compliant.

Can I test before buying?

Absolutely. Start a 14-day free trial with full features. No credit card required.

Which WooCommerce and WordPress versions work?

WooCommerce 9.5+ and WordPress 6.5+. We test every release to ensure compatibility.

What if synchronization fails?

You get instant error alerts via email and dashboard. Our automatic retry system handles temporary issues. For anything persistent, contact our team directly.

Can I cancel anytime?

Yes. Cancel whenever you want. No contracts, no cancellation fees, no questions asked.

Still stuck? Our team is ready to help.

Contact Support Team

What you can expect from our support

Real people who know our products. Clear answers in your language. Support when you actually need it.

Quick response times

WhatsApp within 15 minutes during business hours. Email within 24 hours on weekdays.

Talk to product experts

No script readers or outsourced support. You get direct access to the people who build and maintain our products.

Support in your language

Write to us in English, Dutch, or your preferred language. We reply in the same language you use.

Available for urgent issues

Critical problem outside business hours? Message us on WhatsApp anytime. We monitor for urgent issues around the clock.