What you're seeing: You changed settings (colours, logo, layout) but PDFs still show the old design.
Quick check (2 minutes)
- BridgeSync PDF Invoices doesn't have a local cache — PDFs are generated fresh each time. If you see old designs, clear your browser cache and any WordPress caching plugins.
- Regenerate the PDF from an order
- Hard refresh your browser (
Ctrl+Shift+R)
Other causes
- Caching plugin: Clear site cache and exclude PDF endpoints from caching.
- Wrong document type: Some settings apply per document type (invoice vs packing slip vs credit note).
- Custom templates: If you have custom template overrides, they can override settings.
Still stuck? Contact Support.